Project Overview

Grandview Suites requested a full hotel detailing upgrade to elevate their guest experience. After months of heavy occupancy, the guest rooms, lobby, and common areas had accumulated dust, stains, and minor wear. The management wanted a professional cleaning service that would restore the property’s shine, enhance hygiene standards, and ensure a welcoming atmosphere for all visitors.

Our team aimed to deliver meticulous detailing in every room, providing a fresh, polished, and guest-ready environment.

Client Needs & Goals

The client required thorough cleaning in guest rooms, including carpets, linens, bathrooms, and furniture. High-touch areas in the lobby and hallways needed sanitization, while attention to detail was critical for surfaces, mirrors, and decorative elements. Their goal was to improve cleanliness standards, boost guest satisfaction, and maintain the hotel’s premium image.

Our Cleaning Process

The team began with dusting all surfaces, including furniture, light fixtures, and window sills. Carpets and rugs were deep-cleaned using hot water extraction, and all floors were polished to restore a pristine look.

Bathrooms were sanitized, with tiles, faucets, mirrors, and fixtures cleaned to remove grime and water spots. Linens were replaced with fresh, crisp bedding, while upholstery was vacuumed and treated to remove stains. High-touch areas, including door handles, switches, and reception counters, were thoroughly disinfected. The lobby and hallway floors were polished, and decorative surfaces were dusted and refreshed for a uniform shine.

Eco-Friendly Approach

All products used were non-toxic, biodegradable, and safe for staff and guests. This approach ensured a clean, healthy, and odor-free environment without compromising safety or quality.

Challenges Faced

Heavy foot traffic in the lobby and guest rooms had left stubborn stains on carpets and minor wear on upholstery. Our team addressed these challenges with professional-grade equipment and targeted treatments to restore surfaces without damage.

Results & Client Feedback

The hotel rooms and common areas were transformed, leaving surfaces gleaming and floors polished. Guest rooms smelled fresh, and all areas were hygienically clean and welcoming.